Natural Retreats is hiring a Senior Revenue Manager to join our team! This position is responsible for driving revenue across all Natural Retreats locations, maximizing the potential yield on a per-home basis, resulting in maximum profitability for both Natural Retreats and homeowners.

The key focus of the Senior Revenue Manager will be active management of assigned personnel, and collaboration with other members of the  department to develop and implement long and short-term strategies that align with the company’s overall business strategy and direction. The Senior Manager develops and coaches leaders and staff, promoting engagement, collaboration, and continuous improvement. 

Through effective communication and oversight, the Senior Manager ensures day-to-day operations run efficiently while meeting quality, service, and performance standards. Daily management of rates and pricing operations, procedures, and best practices will include tasks such as providing daily, weekly, and monthly reporting; conducting regular and ad hoc rate and/or availability shops and thorough analysis; onboarding new homes and retreats in property management system; performing competitive benchmark studies; conducting regular Revenue Calls; and keeping abreast of market trends. 

To be considered for this remote work arrangement, applicants must reside in one of the following states: Alabama, California, Colorado, Florida, Georgia, Idaho, Montana, Nevada, North Carolina, South Carolina, Tennessee, Utah, or Virginia.
 

COMPENSATION: $90,000 - $105,000. Final compensation will be commensurate upon experience. 

BENEFITS & PTO: Natural Retreats contributes to both employee and dependent premiums! 

• 17 vacation days
• 9 holidays
• 7 sick days
• 5 NR Days with a $1,500 allowance to book a NR/360 Blue vacation home!
• Maternity AND Paternity Leave
• Medical (Traditional PPO-style plans and High Deductible Plan w/ HSA)
• Dental
• Vision
• Flexible Spending Accounts (medical and dependent care)
• 401K retirement plan options with 3.5% company match
• Short and Long-Term Disability Insurance (100% company paid)
• Basic Life Insurance Policy of $50,000 (100% company paid)
• Supplemental Life Insurance (Employee, Spouse, Child)
• Company Cell Phone

ESSENTIAL DUTIES:

• Align management of assigned Revenue Managers and Revenue Management (RM) personnel with department’s and company’s strategies, targets, and objectives.
• Coordinate with VP of RM and Revenue Managers to ensure the smooth and efficient operation of the department.
• Create and develop pricing strategies on a destination and property level.
• Complete 90 day forecast on a monthly basis and track progress against forecast weekly.
• Troubleshoot property management system issues related to rates, restrictions, and inventory.
• In conjunction with marketing, create needed promotions and discount codes.
• Implement and manage fee structures for all homes.
• Conduct or assign data-gathering portion of ad hoc rate audits.
• Conduct or assign scheduled and ad hoc availability and rate shops.
• Conduct or assign day-to-day yield operations and monitor market movement to inform necessary pricing strategy adjustments.
• Perform competitive benchmark studies and keep abreast of market trends.
• Ensure pricing is available on a rolling 18-month period for the portfolio.
• Assess, analyze, and price group business strategies where applicable.
• Work collaboratively with all departments.
• Apply industry best practices including competitor analysis, environmental scanning, market modeling, distribution yield management, business mix yield management, length of stay yield management, inventory availability by channel, pricing control, and new pricing concepts.
• Evaluate performance of distribution partners and periodically review contract agreements. 

EXPERIENCE AND SKILLS:

REQUIRED

• 3 + years of relevant experience 
• 1 + years leading a team
• Ability to pass pre-employment testing which may include drug testing and/or background screening 
• Intermediate proficiency with Excel and additional ability to learn and excel at new software programs
• Familiarity with Wheelhouse and KeyData
• General understanding of statistics
• Sound ability and knowledge to develop standards of operations and strategic processes
• Ability to manage upwards and sideways to influence the business in a positive manner
• Proficiency in written and verbal communications to multiple stakeholders both internally and externally
• Must be task-orientated with the ability to work on own, as well as closely with other team members
• Well-developed administrative and organizational skills demonstrated in ability to manage time effectively and meet deadlines in a fast-paced environment
• Demonstrated competence in and penchant for leadership through coaching/mentoring
• Ability to manage and prioritize required outcomes for self and team demonstrated by the following: 
  • Highly motivated, can-do attitude, 
  • Problem solving and decision-making skills, 
  • Ability to be astutely analytical, accurate and efficient, 
  • Capacity to read situations, understand environments, and respond accordingly, 
  • Good listening skills 
  • Ability to anticipate business needs; and 
  • Strong commercial mindset with the ability to identify opportunities and drive growth 

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position eligible for remote work. Natural Retreats’ core business hours for our support offices are Monday through Friday, 8:00 a.m. to 5 p.m. Occasionally, project work or other responsibilities may require the Team Member to work outside of this schedule.

 

**As part of our hiring process, we conduct pre employment background checks. This may include but is not limited to criminal and motor vehicle records. Prior criminal history does not exclude candidates from consideration. By applying for this position, you consent to undergo a background check.

Persons with disabilities needing accommodation in the application process, or those needing job postings in an alternative format may email a request to hr@naturalretreats.com.

Natural Retreats is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition (cancer), AIDS/HIV, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by federal, state or local law. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, Team Member activities and general treatment during employment.