Housekeeping Inspector

Pigeon Forge, TN
Full Time
Housekeeping
Entry Level
Natural Retreats is hiring a Housekeeping Inspector to join our Great Smoky Mountains, TN team!  The Housekeeping Inspector is essential to delivering an exceptional first impression to our guests as they ensure that residences are in pristine condition and meet brand standards. The Housekeeping Inspector is responsible for both housekeeping and inspector tasks. 

COMPENSATION: $16.00 - $16.50 per hr. *dependent upon experience


BENEFITS & PTO: Natural Retreats contributes to both employee and dependent premiums.

  • 15 vacation days
  • 9 holidays
  • 7 sick days
  • 5 NR Days with a $1,500 allowance to book a NR/360 Blue vacation home!
  • Maternity AND Paternity Leave
  • Medical (Traditional PPO-style plans and High Deductible Plan w/ HSA)
  • Dental
  • Vision
  • Flexible Spending Accounts (medical and dependent care)
  • 401K retirement plan options with 3.5% company match
  • Short and Long-Term Disability Insurance (100% company paid)
  • Basic Life Insurance Policy of $50,000 (100% company paid)
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Cell Phone

ESSENTIAL FUNCTIONS:
  • Responsible for inspecting homes between housekeeper cleans and guest arrivals. 
  • Ensure homes are properly staged in preparation for guest arrival. 
  • Ensure all areas have been cleaned and prepared properly using an internal inspection checklist.  
  • Ensure toiletries and amenities are replenished. 
  • Ensure bathrooms are cleaned to company standards and stocked with toiletries and amenities.  
  • Ensure all flooring is vacuumed, swept, and washed to company standards. 
  • Ensure refrigerators, ovens, microwaves, and stoves are clean inside and out. 
  • Ensure porches/decks are swept and free of debris prior to guest arrival. 
  • For residences that have open fires, ensure the fireplace is cleaned, prepared for use, and stocked with wood and kindling. 
  • Greet guests in a friendly, welcoming, and consistent manner. 
  • If a guest makes a direct request to Housekeeping, ensure that you promptly fulfill the request and if unable to fulfill the request, raise with the relevant manager. Ensure that you keep the guest aware of the progress and always communicate in a friendly, positive manner. 
  • Deliver items during cleans and act as the ‘runner’ as needed. 
  • Approach all tasks and requests with a ‘can do’ attitude. 
  • Escalate any general issues with the residences to the relevant manager promptly. 
  • Be an ambassador for Natural Retreats
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job. 

EXPERIENCE AND SKILLS:
REQUIRED
  • Customer-first attitude 
  • Strong attention to detail 
  • Must have a valid Driver’s License, reliable transportation, and a SMART phone  
  • Strong time management  
  • Team player  
  • Ability to multi-task and manage time effectively 
  • Able to exercise good judgement 
  • Excellent interpersonal, written, and verbal communication skills 
  • Ability to work alone and as part of a team 
  • Proactive and flexible approach to work 
DESIRED
  • Previous experience in hospitality preferred but not required  
  • Previous experience as a housekeeping inspector preferred but not required  

HOURS OF WORK:
This is a full-time position.  Weekends and holidays will generally be busy with guest arrivals and departures and are considered working days. Exact daily schedules may vary from season to season and differ from in-season to off-season. Vacation is generally taken outside of peak season. 


**To be eligible for employment, candidates for this safety sensitive position, must pass a pre-employment (5 panel non THC) drug test upon hire. A positive test result may lead to the withdrawal of the job offer.

 

**As part of our hiring process, we conduct pre employment background checks. This may include but is not limited to criminal and motor vehicle records. Prior criminal history does not exclude candidates from consideration. By applying for this position, you consent to undergo a background check.

Persons with disabilities needing accommodation in the application process, or those needing job postings in an alternative format may email a request to hr@naturalretreats.com.

Natural Retreats is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition (cancer), AIDS/HIV, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by federal, state or local law. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, Team Member activities and general treatment during employment.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Human Check*